Shipping policy

 

Due to COVID-19 and current shipping delays we have updated our shipping costs to reflect tracked shipping on all orders. This will ensure the safety of your order in transit. 

Once payment on your order has been received, please allow 3-5 Business days for shipping confirmation. For rush orders please email kihewandrose@gmail.com prior to placing your order. 

If you have not received your package within 30 days, be sure to check the shipping address you provided at check out is accurate and contact us directly to find a solution. We are not responsible for undelivered or lost packages due to incorrect shipping information provided by the customer at the time of purchase.

Important things to note:

    • We ship only on business days, Monday through Friday. 
    • All shipping costs are non-refundable.
    • We currently use Canada Post and USPS as our courier partners. 
    • Courier Contact Information - USPS: +1 800 275 8777 | Canada Post: +1 866 607 6301

 

CONTACT US

Have more questions?

Please visit our FAQ page or do not hesitate to contact us by email at Kihewandrose@gmail.com or through our Contact form linked below.